The Bug Genie is free software, and is provided to you free of charge.
If The Bug Genie is valuable to you or your business, please consider making a donation or buying a support contract.
Your financial contribution helps us continue development and improve the software you're using.
Buy a support contract or incident ticket Get one now!
Your problem will be addressed within 24-48 hours (depending on your support agreement), usually by one of our developers.
Browse our compiled list of Frequently Asked Questions
Use our Frequently Asked Questions-guide and see if your question is already asked and answered.
Read our users guide
Before you get started, look through the Users manual for common issues, caveats, tips and tricks.
Have a chat with us
Use our live chat to talk and discuss with other users, and sometimes even directly with the developers! IRC: freenode.net/#thebuggenie
Post your question or comment in the forums
Our forums are a great place to hang out. Get help quickly in a friendly environment.