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Paid support gives you the security you need to operate with confidence and provides good, proven solutions. All support offerings come with guaranteed response time, so you never need to worry about when to expect an answer.
Remember: always include your support reference code in any communication with support@thebuggenie.com

Support ticket   €49,-

When you're stuck or need help with just that one thing. Buy a support incident and email us right away.
Valid for 1 support inquiry (not development inquiries), guaranteed initial response within 48 hours.

Support subscription   €699,-

With a support subscription you can contact us at any time - with any inquiry related to your installation of The Bug Genie - for a whole year (12 months), and we'll get back to you within 48 hours.
Valid for any number of inquiries for a period of 12 months, guaranteed initial response within 48 hours.

Premium support subscription   €1 399,-

With premium support, we promise to get back to you within 24 hours. Contact us at any time - with any inquiry related to your installation of The Bug Genie - for a whole year (12 months).
Valid for any number of inquiries for a period of 12 months, guaranteed initial response within 24 hours.