The Bug Genie 2 is free software, and is provided to you free of charge. Please consider making a donation or buying a support contract to help us continue development. For more information about supporting The Bug Genie development, see giving back.

Standard

3 support inquiries, 1 year duration
2 days response time

Standard €299.00 Premium €499.00 Corporate €999.00

Premium

10 support inquiries, 1 year duration
2 days response time

Standard €299.00 Premium €499.00 Corporate €999.00

Corporate

Unlimited support inquiries, 1 year duration
Dedicated support person
Response within 24 hrs

Standard €299.00 Premium €499.00 Corporate €999.00

Frequently asked questions

We've gathered the most commonly asked questions in this section, so the answers are easier to find. Check here first, if you're stuck.

Installation & upgrading

Having problems installing or upgrading The Bug Genie, or just want a step-by-step guide to get you going? Look here.

API reference guide

Detailed reference guide about all the functionality provided in The Bug Genie, auto-generated using phpdocumentor

Browse online | Download PDF

General documentation & How-to's

This is the general documentation - contains everything you'd ever want or need to know.

Free email support (support@thebuggenie.com) provided to all non-commercial, educational and free software projects. We reply within 2 business days.
Commercial support is available by buying a support contract, or making a donation.

We provide a live chat through the FreeNode.net IRC channel #bugs-bug-genie.
Use the "web chat" link at the top of this page, or read more about using the FreeNode IRC network here: Using IRC

We've set up several forums, divided into categories. You can use these to post any problems you may have.
These forums are available from our forum overview page

If you think you may have found a bug, visit our bug database and post your entry there.
If you want to request a feature for The Bug Genie, you can post your request there as well.